Question 1

How do I get started with SKALEOAI?

Accepted Answer

Sign up free, connect your Shopify store in one click, and complete a short onboarding about your market and goals. SKALEOAI then runs your first audit automatically — no spreadsheets or setup required.

Question 2

How do I connect my Shopify store?

Accepted Answer

On the connect step, enter your myshopify.com domain and approve the secure OAuth prompt. SKALEOAI pulls your last 90 days in the background. Your access token is encrypted at rest.

Question 3

Is connecting my store safe?

Accepted Answer

Yes. Connection uses Shopify's official OAuth, tokens are encrypted, and your data is isolated to your account by row-level security. SKALEOAI only requests the read access it needs to analyze your store.

Question 4

How long until I see my first audit?

Accepted Answer

Usually one to two minutes after connecting. SKALEOAI syncs your recent data, scores five dimensions and returns a ranked action plan you can act on right away.

Question 5

Do I need a credit card to start?

Accepted Answer

No. The Free plan needs no card — connect a store, run an audit, send 5 ARIA messages a month and view a 7-day dashboard. Upgrade only when you want more.

Question 6

What if I don't have many orders yet?

Accepted Answer

SKALEOAI still helps. With limited order history it focuses on product, pricing, conversion setup and trend guidance, then sharpens its analysis as your data grows.

Question 7

Can I connect more than one store?

Accepted Answer

Free and Starter cover one store; Pro supports up to three. You can switch your active store anytime from the dashboard.

Question 8

What happens after onboarding?

Accepted Answer

You land on your dashboard with a health score, your audit and your first daily task. From there, follow the daily plan, ask ARIA questions and track your score over time.

Getting Started FAQ

Getting Started FAQ

Know your next move by morning